Refund & Returns Policy

At Fenben Inc, we are committed to providing our customers with high-quality products and services. Due to the nature of our offerings, all sales are final. Please review the following terms carefully before completing your purchase:

1. No Returns or Exchanges

• We do not accept returns, refunds, or exchanges for any products or services once a purchase has been completed.
• This policy applies to all sales, including but not limited to: online purchases, in-store transactions, and special/custom orders.

2. Defective or Damaged Items

• In the rare event that an item arrives damaged or defective, please contact us within 14 business days of delivery.
• We will review your claim and, at our sole discretion, may offer a replacement or store credit. Proof of damage (such as photographs) may be required.

3. Customer Responsibility

• Customers are responsible for reviewing product descriptions, specifications, and compatibility prior to purchase.
• By completing your order, you acknowledge and agree to this No Returns Policy.

4. Exceptions

Exceptions may be made only if required by applicable consumer protection laws.